Privacy Policy

Effective date: September 19, 2026  |  Last updated: September 19, 2026

R2D Auto Group LLC, doing business as R2D Motors ("we," "us," or "our"), operates the website r2dmotors.com and a used vehicle dealership. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have, including when you opt in to receive text messages from us.

By using our website, contacting us, or opting in to our text messages, you agree to this policy.

1. Information we collect

Information you provide to us:

• Contact details such as your name, phone number, mailing address, and email address
• Information about vehicles you are interested in, trade-ins, or financing inquiries
• Information you submit through website forms, phone calls, emails, text messages, or in person at our dealership
• Your consent and opt-in records for text messaging

Information collected automatically:

• Device and browser type, IP address, pages visited, and the date and time of your visit
• Cookies and similar technologies that help our website function and help us understand how it is used

2. How we use your information

• Respond to your questions and requests
• Provide information about vehicles, pricing, and availability
• Schedule test drives, appointments, and service
• Complete vehicle sales, financing, and paperwork
• Send text messages you have agreed to receive
• Improve our website and services
• Comply with legal obligations and prevent fraud

3. SMS/text messaging program

By providing your mobile phone number and opting in, you consent to receive text messages from R2D Motors about your vehicle inquiries, appointment reminders, vehicle availability, and service updates.

• Message frequency: Message frequency varies based on your interactions with us.
• Message and data rates may apply. Charges depend on your mobile carrier and plan.
• To opt out: Reply STOP at any time. You will receive one confirmation message, and no further messages will be sent unless you opt in again.
• For help: Reply HELP or contact us at (413) 722-5588 or support@r2dmotors.com.
• Sign up at our text message sign-up page or read our Terms and Conditions.
• Consent to receive text messages is not a condition of any purchase.
• Carriers are not liable for delayed or undelivered messages.

4. Mobile information is not shared

5. How we share other information

We do not sell your personal information. We may share it only in these limited cases:

• Service providers who help us operate our business (for example, website hosting, messaging platforms, and accounting tools). They may use your information only to perform services for us and not for their own marketing.
• Financing and lending partners, when you apply for financing through us, and only as needed to process your application.
• Legal and safety reasons, such as complying with a law, court order, or government request, or protecting our rights and the safety of others.
• Business transfers, if we are involved in a merger, sale, or transfer of business assets. This does not include sharing mobile opt-in data with third parties for marketing.

6. Cookies and analytics

Our website may use cookies and analytics tools to understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect some website features.

7. Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Data retention

We keep your information only as long as needed for the purposes described in this policy, or as required by law (for example, for sales and tax records).

9. Your choices and rights

• Request access to the personal information we hold about you
• Request correction or deletion of your information, subject to legal record-keeping requirements
• Opt out of text messages at any time by replying STOP
• Opt out of marketing emails using the unsubscribe link in any email

To make a request, contact us using the details below.

10. Children's privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.

11. Third-party links

Our website may link to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last revised. Continued use of our website or services after changes means you accept the updated policy.

13. Contact us